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INJURED BY A FAULTY PRODUCT?

Product Liability Lawyers Queensland

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How to make a claim

If you’ve been injured by a faulty, defective or unsafe product, you may be entitled to compensation through a product liability claim. At accident legal, we help Queenslanders pursue claims against manufacturers, suppliers, and retailers who’ve failed in their duty to provide safe products. Here’s how to get started with a product liability claim.

Book a free consultation

01

You call the experts

Contact the team at accident legal. Our experienced lawyers understand product liability claims and will guide you through what to do next.

02

You get a free assessment

We’ll assess the details of your injury and the product involved — at no cost and with no obligation. You’ll receive clear advice on your rights and next steps.

03

Get maximum compensation

If you have a claim, we’ll handle the legal process and fight to secure the full compensation you deserve — and you won’t pay us a cent unless we win.

What is a product liability claim?

A product liability claim arises when a person is injured due to a defective product that was unsafe for its intended use. These claims can relate to:

  • Design defects – the product was inherently dangerous from the start
  • Manufacturing defects – the product was made incorrectly or with faults
  • Failure to warn – missing or inadequate instructions or safety warnings

In many cases, the fault isn’t obvious until an injury occurs. That’s why it’s essential to seek legal advice if you suspect a product contributed to your injury.

Get started now with our free claim check.

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Who can be held responsible?

Responsibility can lie with a range of parties within the supply chain, including:

  • The manufacturer of the product
  • The importer or distributor (especially if the manufacturer is overseas)
  • The retailer or supplier who sold you the product

Our legal team can investigate the circumstances of your injury, identify the appropriate party, and build a strong case on your behalf.

Common product liability examples

Product liability claims can involve a wide variety of items, such as:

  • Faulty household appliances (e.g. heaters, microwaves)
  • Defective car components (e.g. airbags, brakes, tyres)
  • Contaminated food or beverages
  • Faulty power tools or workplace machinery
  • Dangerous children’s toys or baby products
  • Defective pharmaceutical products or medical devices
  • Unsafe cosmetics or skincare products

No matter the product, if it was defective and caused you harm, we’ll help you understand your rights and options.

What can I claim for?

If a defective product has injured you, you may be entitled to claim compensation for:

  • Pain and suffering
  • Past and future medical expenses
  • Lost income and superannuation
  • Rehabilitation, travel and support services
  • Paid domestic help or care
  • Assistance provided by family and friends
  • Permanent disability or reduced quality of life

We’ll assess your injuries, financial losses and long-term needs to determine the true value of your claim.

Frequently
Asked
Questions

What should I do if I’ve been injured by a product?

Seek medical attention right away and keep the product, packaging, and proof of purchase if possible. Take photos of your injury and the product, and contact us for advice before disposing of anything.

Do I need to prove the product was defective?

Yes, but you don’t have to do this alone. Our lawyers will gather evidence such as expert reports, product recalls, and medical records to build a strong case.

How long do I have to make a claim?

Strict time limits apply. In Queensland, you generally have three years from the date of injury to commence legal proceedings — but the earlier you act, the better.

What if the product was made overseas?

You may still be able to claim. In many cases, the importer or Australian distributor can be held liable. We’ll help identify the responsible party.

What does No Win No Fee mean?

At accident legal, we work on a No Win, No Fee basis — meaning you don’t pay us anything unless we win your case and recover compensation on your behalf. There are no upfront costs, and your initial consultation is completely free.

Can I claim even if I wasn’t the one who bought the product?

Yes. If you were injured while using or exposed to a faulty product — even as a bystander or someone borrowing the item — you may still have a valid claim.

Have questions? Reach out to our team!

If you’ve been injured in an accident and need trusted legal advice, we’re here to help. We offer free, no-obligation consultations — and you won’t pay us a cent unless you win your case.